FAQ

HOW DO I GET THE MOST OUT OF MY CANDLE?

We highly recommend to burn your candle for at least 4 hours for its first burn or long enough for the wax to fully melt to the edges.

This allows for the wax to melt down evenly, meaning you’ll get to use every drop possible and not lose any product. Its important you cut the wick of your candle to around 1/4" before each burn to avoid a build up which can create ‘smoking’.

These tips are essential for a longer cleaner burn. Enjoy 

DO YOU OFFER GIFT CARDS?

Indeed we do, We provide a custom gift card service, please contact us for more info.

 

WHEN DO YOU RELEASE NEW PRODUCTS?

The Essential Melt Co. focus on bringing the best quality while being as eco conscious as possible so  our scents and materials can take a little more time to source and get put through their paces during testing.

We strive to bring only the best to our retail space. rest assured, when a new product is released it has our full confidence and we will be shouting about for all the right reasons, All we can do then is hope you will all love it as much as we do.

 

DO YOU GIFT WRAP?

Whether you're buying our products as a gift or for a personal treat, we aim to bring you that '2021 unboxing experience'  you know the one we are talking about. #happypost

We are also more than happy to custom wrap or personalize gifts for that bespoke vibe, please send us a message and we can discuss your ideas.

Always happy to find ways we may bring a little more light into someone's day

 

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

We are a handcrafted artisan company with this in mind and being a small independent provider, we have processing time of up to 7 days, which is in addition to delivery time, however we strive to process all orders within 2 working days when possible.

We generally ship  *registered post with an post so you can expected your order to be with you within 2 working days from receiving your dispatch email and you should be able to tack your order on line.

If we use another form of shipping we will always let you know.

 

DO YOU OFFER WHOLESALE?

We have been super lucky to work with some wonderful Irish businesses and  continue to expand our portfolio.

If you would like to supply The Essential Melt Co. products or have a custom project in mind please get in touch by email. theessentialmeltcompany@gmail.com